Service Agreement

This Service Agreement (“Agreement”) sets forth the terms and conditions under which Momentum Growth Solutions Ltd, trading as Made For More AI (the “Service Provider”), agrees to provide services to any individual or entity (the “Client”) purchasing any of the following service packages: One & Done, Speed to Lead, or The Full Shebang.

By completing a purchase via our sales page, the Client acknowledges and agrees to be bound by the terms of this Agreement, regardless of whether a physical signature has been provided. This Agreement is legally binding and enforceable, including in cases of refund disputes or chargebacks.

1. Services Provided

The Service Provider agrees to deliver the services associated with the package purchased by the Client (One & Done, Speed to Lead, or The Full Shebang), which may include but are not limited to:

CRM setup and full system configuration

Sales pipeline development

AI bot integration and lead workflows

Funnel and lead magnet creation

Nurture sequence setup

Custom automations and platform integrations

Onboarding and delivery automations

Access to templates, trainings, and walkthroughs

Weekly group coaching with Carly

Private Slack channel for communication and updates

The scope of services is outlined on the corresponding sales page and tailored to the selected package.

2. Communication and Support

2.1. All communication related to the project must be conducted via the private Slack channel provided after onboarding.
2.2. The Service Provider will respond to all messages within 24 business hours (excluding weekends and UK public holidays).
2.3. Platform-related technical support is available 24/7 via the Made For More AI support desk.
2.4. The Client agrees not to use personal messaging channels (e.g. WhatsApp, Instagram, Facebook) for support or updates related to the service.

3. Client Responsibilities

3.1 The Client agrees to:

Provide timely access to all necessary information, systems, and tools.

Assign a single point of contact to communicate with the Service Provider.

Attend onboarding and strategy calls as scheduled.

Review and approve deliverables in a timely manner.

Follow the agreed onboarding and delivery process.

Failure to meet these responsibilities may result in project delays or termination without refund.

4. Fees, Payment, and Subscription Terms

4.1. Fees are payable in full or via an approved payment plan at the time of purchase.
4.2. Cancellation of the platform subscription will result in immediate loss of access to CRM features, automations, and deliverables.
4.3. Purchase of any package includes access to the Made For More AI platform, billed as a separate monthly subscription.
4.4. All payments are strictly non-refundable, regardless of project progress or Client participation.
4.5. If on a payment plan, all instalments must be paid in full — early termination of services does not cancel outstanding payment obligations.

5. Timeline and Delivery

5.1. Services will commence once full payment or the first instalment of a payment plan has been received, and the onboarding process has been completed.
5.2. Regular updates will be provided via Slack throughout the project.
5.3. The Client acknowledges that delays in providing required information, assets, or feedback may impact timelines and may result in the project being paused.
5.4. Any adjustments to project timelines will be communicated clearly and promptly by the Service Provider.

6. Confidentiality

6.1. Both parties agree to maintain the confidentiality of all proprietary and sensitive information shared during the engagement.
6.2. This clause remains in effect indefinitely, even after termination of services.

7. Termination and Refund Policy

7.1. Once work has commenced (e.g. onboarding started, Slack access granted, or assets built), the Client is not entitled to any refund.
7.2. If the Client fails to participate actively in the process (e.g. missed deadlines, failure to provide content, no engagement), the Service Provider reserves the right to pause or terminate the project without refund.

7.3. If the Client demonstrates disrespectful or inappropriate behaviour, the Service Provider reserves the right to terminate the contract immediately with no refund.

7.4. Termination does not release the Client from their financial obligation to complete any outstanding payment terms.

8. Intellectual Property

8.1. All custom-built deliverables become the property of the Client upon full payment.
8.2. The Service Provider retains ownership of frameworks, templates, internal processes, and general methodologies, and may reuse these across other client projects.

9. Limitation of Liability

9.1. The Service Provider’s total liability under this Agreement shall not exceed the total amount paid by the Client for the services.
9.2. The Service Provider shall not be held liable for any indirect, incidental, or consequential losses.

10. Governing Law

This Agreement shall be governed and interpreted in accordance with the laws of England and Wales. Any disputes arising will be resolved under the exclusive jurisdiction of the English courts.

11. Entire Agreement

This Agreement constitutes the entire agreement between the parties. No other promises, representations, or agreements will be binding unless made in writing and agreed to by both parties.

By completing your purchase, you confirm you have read, understood, and agreed to the terms of this Service Agreement. If you do not agree with these terms, please do not proceed with your purchase.